Our expertise
Reliable operations. Without the headcount. Systems need attention every day — patching, monitoring, backups and fast incident response. SquareX provides ongoing technical operations as a managed service.
Discuss your projectKey challenges
Most serious outages are caused by small failures that are not monitored or maintained.
Most serious outages are caused by small failures that are not monitored or maintained.
A defined escalation path is essential for consistent and fast response.
Patching, backup and recovery need planned processes and evidence.
Capacity, performance and security need continuous attention as systems grow.
Capabilities
Round-the-clock monitoring of infrastructure and applications, with alerts reaching the right people.
Structured incident handling with defined escalation paths from first alert to resolution.
Regular updates, upgrades and maintenance windows planned and communicated.
Documented and tested recovery workflows with evidence that restores work.
Vulnerability management, hardening and access reviews as continuous operational practice.
Capacity planning and tuning to keep systems fast as usage grows.
Managed service should not stop at keeping the lights on. SquareX combines operational support with engineering capability so recurring issues get fixed at the root.
Discuss your projectOur process
Map systems, access, risks and operational dependencies before responsibility starts.
Continuously watch systems and respond to alerts, incidents and trends.
Patch, backup, review and optimise systems through planned maintenance.
Use incident reviews and operational insight to improve reliability and performance.
DELIVERABLES
Real-time visibility of system health, incidents and capacity.
Escalation paths, on-call rules and communications for incidents.
Incidents, changes, trends and service performance summarised each month.
Documented restore tests showing that recovery procedures work.
Relevant work
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